What technical support do I need to use Kry?

Kry's app is available on iOS (v.17.0 or later) and Android (v.8.0 or later).

You also need a valid photographic ID to register on the Kry app, as well as strong internet connectivity for the GP consultations.

If you can't seem to log in to your Kry app or the app doesn't seem to work as it should, there are a number of things you can try yourself.

1. Verify that your operating system on your phone/tablet is supported by Kry's app.
   
   
2. Make sure you have a strong internet connection. If you are not using a wifi connection, make sure you have allowed the Kry app to use your mobile data (in Settings).
   
   
3. You can also try to update the Kry app via the App Store or Google Play, and restart the app.